Warranty service for rugged CyberBook protected laptops and tablets
Warranty period for all models of CyberBook rugged notebooks3 years.
Warranty period for all models of CyberBook ruggedized tablets -2 years.
The guarantee for CyberBook tablets is carried out according to the 1 + 1 scheme:
Free repair and free replacement of failed components within 1 year from the date of purchase;
Free troubleshooting for 2 years from the date of purchase.
Thus, the warranty period on the CyberBook tablet model includes 1 year of a full warranty + 1 year for work (diagnostics and work on replacing a defective part). During the second year of the warranty, the cost of components necessary to replace failed ones is paid separately by the client.
The warranty period for the battery included in the protected laptop or tablet is 6 months.
In the case of a high degree of complexity of repair or the absence of the necessary spare parts for replacement, the deadline for eliminating defects is set by the service engineer and is no more than 30 calendar days.
Warranty service for rugged CyberBook laptops and tablets is performed at the NPK Desten service center or an authorized Service Center, unless otherwise specified for a specific model range or specified in a separate service agreement.